The Metro Mobility Task Force was established to examine the Metro Mobility program under Minnesota Statutes, section 473.386. The goal of the task force is to identify options and methods to increase program effectiveness and efficiency, minimize program costs, and improve service including through potential partnership with taxi service providers and transportation network companies, as defined in Minnesota Statutes, section 65B.472, subdivision 1, paragraph (e).
The task force must evaluate the Metro Mobility program, which must include but is not limited to analysis of customer service, program costs and expenditures, service coverage area and hours, reservation and scheduling, and buses and equipment. The task force must identify and analyze options to improve Metro Mobility program service, limit costs, and improve efficiency. At a minimum, the task force must consider:
(1) availability of transit, transportation network company, and taxi service throughout the Metro Mobility service area;
(2) demand responsiveness and service levels;
(3) share of trips in which specially equipped vehicles that comply with the Americans with Disabilities Act are necessary;
(4) technology accessibility for Metro Mobility customers;
(5) liability considerations;
(6) integration with regional transit service;
(7) integration with Department of Human Services programs and services;
(8) partnerships with transportation network companies and taxi providers, including methods to integrate billing or fare collection;
(9) potential to use transportation network companies or taxi services to provide an enhanced service option in which riders pay a higher fare than other users of Metro Mobility Services; and
(10) proposals and models from other service areas for incorporating transportation network companies and taxi service providers into transit systems.
The task force must submit a final report to the Legislature on its work and findings by Feb. 15, 2018.